How to tell your hairdresser you don’t like your haircut..
Telling your hairdresser that you’re unhappy with your cut or colour can feel daunting, but as a professional stylist, I can assure you that open communication is crucial and usually welcomed.
Here are some tips to help you communicate with your stylist:
Speak up promptly. If you notice something isn’t right during the appointment, speak up as soon as possible. It’s much easier to make adjustments in the moment than to correct a fully finished cut or colour. Politely expressing your concerns early on can save both you and your stylist time and stress.
When discussing with your stylist what you don’t love, be specific about it. Instead of saying “I don’t like it”, try “I feel like the fringe is too wispy” or “The colour is a bit warmer than I expected”. Clear, constructive feedback helps your stylist understand your goals and how to better achieve them.
Approach the conversation in a calm and polite manner. Remember, your stylist wants you to be happy with your hair. Try to avoid accusatory language. Using statements like “I was hoping for a lighter shade” rather than “You made it too dark”.
Work together with your stylist to find a solution. Most professional stylists are willing to make adjustments to ensure you leave loving your hair. Whether it’s reshaping the cut or adding highlights to brighten the colour, discussing possible fixes shows you’re open to collaboration.
While it’s important to communicate your preferences and share your hair goals, also be open to your stylist’s professional advice. Sometimes a slight modification to your initial request might better suit your hair type or face shape. Trusting their expertise can often lead to a better outcome.
If you leave the salon hating your hair or not loving an aspect of it, contact your stylist or salon as soon as possible. We have a policy for adjustments within a certain timeframe and will always do our absolute best to make sure you leave loving your hair. A follow-up visit can often resolve any lingering issues.
To prevent future mishaps, bring pictures of styles and colours you love. Visual references help us so much and that way there is no room for miscommunication about what you are wanting to achieve. As professionals, we understand that not every single cut or colour will be perfect. Constructive feedback is part of the job, and we strive to improve with each client’s input. Most stylists appreciate honest feedback as it helps us grow and ensure our clients leave happy.
New to Bob? It is very important to us that you have the best possible experience with us from start to finish. Below you will find all the information you need regarding making a booking at Bob, our policies and general information to help make your visit as smooth as possible. If you have any questions, please don't hesitate to contact us by phone or email.
Bob looks forward to seeing you soon!
Want to read more?! See this conversation (alongside some other amazing stylists) featured in an article in Fashion Journal.
- Charlotte Archer - Director Bob Hair Co. Melbourne @bob.melbourne
